SHIPPING & RETURNS

When will I get my order?

For orders within Europe it usually takes around 3-7 working days.
For international orders around 6-12 working days.

If you have not received your product(s) within 15 working days after placing
your order, please contact us at help@laikahunt.com


Do you ship internationally?

Yes, we basically ship all over the world with the exception of some countries.


What does shipping cost?

Nothing, nopes, nada. It's totally Free! We pay for your shipping, it's all about the products right!?

So wherever you live, no additional costs for shipping.

We also have a 20-day, no-questions-asked return policy for all our collars.


CAN I TRACK MY ORDER?

Yes, as soon as we ship your product(s) you will receive an email with a tracking code.


What is your return policy?

We have a 20-day, no-questions-asked return policy for all of our products. If you are not satisfied with the product(s) you have bought from Laika Hunt you have the right to send it back within 20 days after purchase.

Please send an email to returns@laikahunt.com if you would like to return your product. As soon as we receive the product in the original state we will refund your money. This can take up to 20 working days.

Please Note:
- Products need to be send back within 20 days after purchasing them.
- Products need to be send back in their original state.
- If the package gets lost while sending it back to us we are not responsible.
- Shipping costs incurred for sending items back to us are not covered or reimbursed by us.


How do I set up a return?

Email us at returns@laikahunt.com so we can get started on the return or exchange process. We’d love to hear your feedback too.

Please note we cannot be held liable for the loss of your items being returned. We recommend using a registered postal service to return goods, and keeping a record of the tracking details.


I HAVE ANOTHER QUESTION?

If your question is not on the list feel free to send us an email at help@laikahunt.com